biz77 Privacy Policy
This page describes what we collect when you use biz77 and how we keep that data protected. We at biz77 handle your personal information carefully, in compliance with Indonesian data-protection principles. Our privacy commitments apply when you register, deposit, withdraw, participate in betting and casino markets, or engage in any activity on the biz77 platform.
We operate biz77 services in supported jurisdictions, including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Your data is processed to verify your identity, process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, prevent fraud, and comply with applicable regulations. We do not sell your personal data to third parties. Our servers and systems are held in secure environments; some infrastructure may sit outside Indonesia, and access is governed by our terms of service and this policy.
We collect only the information necessary to operate your account and protect the platform. If you have questions about how biz77 handles your data, contact our support team via the help centre in your account.
What we collect and how we use it
When you register on biz77, we collect your email address and a phone number. We use this to verify your account and send important notifications—such as deposit confirmations, withdrawal status, and security alerts. We do not share your email or phone with third parties outside our payment and security vendors.
We collect identity documents (Indonesian ID card, passport, or driver's license) and proof of address when you deposit funds. This is mandatory for Know Your Customer (KYC) compliance. We process these documents through secure identity-verification partners to confirm your legal identity and prevent fraud. Documents are encrypted and stored on biz77 servers; retention continues for two years after your account closes, as required by Indonesian financial-services regulations.
We collect payment details (e-wallet account, bank account number, virtual-account reference) to process your deposits and withdrawals. These details are shared with our payment partners—including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet—only for the purpose of executing transactions. We do not store full payment-card numbers; e-wallets and bank details are held in encrypted form.
We collect and log your account activity: login times, IP address, betting history, deposit and withdrawal records, customer support interactions. We use this data to detect irregular activity, investigate fraud claims, comply with legal obligations, and improve our service. Activity logs are retained for three years for dispute resolution and regulatory reporting.
We at biz77 do not sell personal data. Your information is used only for account operation, compliance, fraud prevention, and customer support.
Third-party processors and data sharing
We share data with payment processors to settle your deposits and withdrawals. These partners are contractually bound to use your data only for payment execution. We also share data with identity-verification vendors to confirm your KYC status. If required by law (for example, during Indonesian public holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi, government agencies may request account data as part of regulatory oversight), we comply with legal orders. We do not share data with marketing, analytics, or advertising third parties.
Your privacy rights and our commitments
You have the right to request access to your personal data on biz77. Contact our support team to request a copy of your account data, including documents, transaction history, and activity logs. We will provide this within five business days. You may also request correction of inaccurate data and deletion of data where legally permitted. Deletions are subject to holds if the data is required for ongoing compliance, fraud investigation, or legal dispute.
We use cookies on biz77.app to maintain your login session and remember your language preference. Cookies do not store payment or identity information. You can disable cookies in your browser settings; however, some biz77 features may not function correctly without them. We also use session tokens (temporary security identifiers) that expire after a set period of inactivity.
We may update this privacy policy from time to time to reflect changes in our operations or applicable law. We will notify you of material changes via email. Continued use of biz77 after such changes constitutes acceptance of the updated policy. This policy is governed by the terms of service for biz77. If a conflict arises between this policy and the terms, the terms take precedence. For questions or to exercise your privacy rights, contact biz77 support via the in-app help centre or email. We aim to respond to privacy requests within five business days during normal business hours.